In the year 1995, Daniel Goleman enlightened the world with his bestselling seminal work “Emotional Intelligence”. Mr Goleman shared his paradigm changing concepts that stated that ‘Emotional Quotient’ or EQ for short, was as critical if not more than academic prowess or other abilities, for achieving successful careers, relationships and joyful lives.
As a coach and trainer, when my why becomes crystal clear, my focus turns to the ‘how to’. This E-book is a result of that. It is designed as a handy reference manual for daily reference and practical use.